With over two years of hands-on experience in Production Support, Incident Response Management and Automation, I have a proven track record of identifying service discrepancies and implementing solutions that improve operational efficiency. My journey in IT has led me to specialize in Cybersecurity, through a postgraduate degree in Toronto, ON.
Throughout my career, I’ve been deeply involved in managing client data, developing automated workflows, and reducing downtime for high-demand services. My technical expertise spans multiple areas, including SQL, Python, PowerShell, Linux shell scripting, and automation tools such as Microsoft Power Automate. I am also skilled in incident and change management, consistently delivering high-quality results even in high-pressure situations.
Beyond my technical skills, I am a team player who thrives on challenges and new learning opportunities. In my spare time, I enjoy spending time outdoors, going on hikes, or running. I’m a massive football fan, and I usually play on weekends. I love cooking for my family + friends and spending time with them.